The Limited Warranty excludes: mattress fabric (covers with stains, soiling or burns), comfort preference, bed height, spills, bent or broken border/grid wires which run along the perimeter of the mattress and foundation due to moving or bending the sleep set, mattress or foundation damage due to abuse or abnormal use, damage due to use with an inappropriate foundation, used bedding, bedding sold “As Is”, floor models, damage due to bed frames that do not provide continuous support, damage incurred by transportation or delivery, sheet fit and costs associated with transportation, inspection or removal of products. Just click on an icon to visit the download page. Warranty: For 10 years after you purchase your new mattress from Stearns & Foster, when it has a defect covered under warranty, we will replace or repair it Learn More Explore All Collections Avoid placing a board between your mattress and foundation. Ever. Back in 1846, Stearns & Foster was a cotton goods manufacturer who specialized in horse carriage upholstery. Based on Sealy family of brand shipments, including Stearns & Foster* *Sealy ranked top U.S. bedding producer in 2019 by Furniture Today based on estimated wholesale shipments. Initial Stearns & Foster complaints should be directed to their team directly. Any implied warranty on this product, including any implied warranty of merchantability or fitness for a particular purpose, shall not exceed in duration the term of this limited warranty, which begins with the date of purchase by the consumer. Warranty coverage begins on the date of original purchase . Regardless of a known problem with the construction of the mattress. I don't even know when my husband gets up or comes to bed, and it's just so dang comfortable. Best. Some luxury mattresses are built with quality materials, and feature hand ⦠You can file a warranty claim through the Sealy website or the retailer you purchase the mattress from. Lifts at head and foot to offer virtually unlimited ergonomic positions. Finessed TO IMPRESS. Stearns & Foster at Ashley Furniture HomeStore? Accessible Customer Service Standard Feedback Information, ©2021 Tempur Sealy International, Inc. Please keep your sales receipt and Stearns & Foster Certificate of Limited
Dispose of all plastic packaging as soon as possible. If slats are spaced more than 2” apart, a solid platform is required to be placed on top of the slats. USCG-Approved Life Jackets You can rely on our floatable life vests & ⦠To provide continuous support, a Queen or King frame must have 1) a rigid bridge bar with a supporting leg and 2) at least 5 legs, or 5 equally spaced hardwood cross-slats (see examples below or online at www.stearnsandfoster.ca). Get up to 50% off select mattress sets with this limited time offer! What is the warranty period for a Stearns and Foster mattress? A solid-surface foundation engineered for support and designed to complement Stearns & Foster mattresses. Warranty Information
If Stearns & Foster repairs or replaces your sleep set, the Limited Warranty continues from the original date of purchase. Act fast, the deal ends December 31st! The overall rating of the company is 1.3 and consumers are mostly dissatisfied.. It provides 1 year parts and labor, 5 years parts only and 15 years prorated frame warranty. Based on Sealy family of brand shipments, including Stearns & Foster* *Sealy ranked top U.S. bedding producer in 2019 by Furniture Today based on estimated wholesale shipments. With a range of sizes and types, a Stearns and Foster mattress from Ashley Furniture HomeStore is the perfect bed if you want undisturbed sleep and peace of mind. S&F, Stearns & Foster warranty exchange . All Sealy® and Stearns & Foster® mattresses and flat, non-adjustable foundations are covered by the terms of this Limited Warranty. Youâre using an unsupported web browser. Anonymous536 One Answer: oldest newest most voted. A list of the most popular browsers can be found below. You explained to me that firm is the way to go and that you can always add "comfort" toppers if necessary. Stearns and Foster has you covered with gel-infused memory foam options, too. Keeping your original bill of sale in a safe place. For the Limited Warranty to be valid, you must: If you have a claim before the end of the Limited Warranty period due to a defect covered under this warranty, Stearns & Foster will repair or replace, at our sole discretion, the defective product in a reasonable period of time within Canada, exclusive of transportation and inspection costs. Your purchase date is established from the date of your sales receipt. Sealy includes Sealy and Stearns & Foster branded shipments. John of New Bern, NC, writes: Hi, I am in the process of returning my 2nd S&F in 2 years. This mattress is manufactured as required by federal law to resist, but not necessarily eliminate, ignition by smoldering cigarettes. And they create the terms for the warranty. Will never buy another mattress unless its Stearns & Foster. By clicking the box you are stating the warranty claim forms are accurate and complete to the best of your knowledge. The Stearns & Foster ® Estate Collection is designed to deliver supreme, indulgent comfort. EVERY layer EVERY stitch EVERY detail. Read More Ellen writes: Hi Pete, In 2011, I had emailed you for advice on a new mattress. Sleep even better knowing you're covered. No additional products are available. A 25 year warranty is voided for a stain on the mattress!!! Sealy includes Sealy and Stearns & Foster branded shipments. | Privacy Policy | Terms and Conditions. Warranty Schedule
A great upgrade from a flat foundation, raise your head to enjoy reading, watching TV, or surfing the net from bed. First, contact the retail store where you purchased your sleep set. Just click on an icon to visit the download page. Stearns & Foster offers the following bases: Reflexion 7, Ease by Sealy, and Flat Foundation. The Stearns and Foster Estate Mattress comes with a Stearns and Foster 10-year warranty. The mattress that I purchased was a Stearns & Foster Estate collection, named Oxford Street Luxury Plush. Sealy includes Sealy and Stearns & Foster branded shipments. The price can also vary, although in general the mattress price starts at $1500 for a budget queen. Our dedicated team of Certified Master Craftsmen have honed and perfected their craft over time. Frequently Asked Stearns & Foster Questions. Make sure you register your new mattress for a Stearns and Foster mattress warranty so that you can protect your investment from faulty design and other damage throughout the years. The cooling gel helps regulate sleep temperature, which can result in a longer, more comfy sleep through the night. I don't even know when my husband gets up or comes to bed, and it's just so dang comfortable. You've spent considerable time and money purchasing a quality mattress so we recommend that you protect your investment from the moment it arrives by: Fall into your best sleep yet with our new latex bed pillow from Stearns & Foster Canada. Stearns & Foster Canada It is a luxury name brand mattress and part of the mattress conglomerate Tempur Sealy, of which Tempur-pedic and Sealy brands are also members. When away always glad to get home to my own bed! You’re using an unsupported web browser. Share your Stearns & Foster® dressed up or dressed down with #UncoverExceptional. ! Ensuring your bed frame provides continuous support requiring at least 5 contact points to the floor, one of which must be at the very center of your frame. Keep your mattress sanitary by using a mattress pad. Replace the old boxspring when purchasing a new mattress as an old boxspring will not provide continuous support for your new mattress. The Limited Warranty is only valid for the original purchaser of the mattress and foundation set, and only covers manufacturing defects in a mattress or foundation when the set is subject to proper handling and normal use in conjunction with a bed frame that provides continuous support. Stearns and Foster has been around for a while -- and by a while, we are talking over 150 years. Warranty Our warranty is backed by over 170 years of craftsmanship. Warranty in a safe place. I spill a drink in bed one night and poof, the warranty is voided. You may access more information on proper sleep set care through our website. Mailing Address. Read More You suggested a couple mattresses that seemed to meet our needs and price point - not ⦠Bed. Carry your mattress flat on its side, this makes it easier to handle and prevents damage. Keep in mind that the manufacturer only warrants the product against measurable manufacturing defects. The warranty does not cover any comfort related issues. Available sizes are split ca king, ca king, split queen, split king, and twin long. Recent recommendations regarding this business are as follows: ⦠Register your mattress online below. This means that if any manufacturer related issues happen to your product in the next decade, youâll be able to return it for a replacement mattress. Stearns & Foster guarantees the replacement or repair of your mattress or foundation (“boxspring”, or “rigid foundation”) if, in normal use, either piece fails to meet our high standards for quality and workmanship. From plush to firm and everything in between, you'll sleep the night away with one of our affordable selections of Stearns & Foster mattresses. Replacement of one piece in the set does not guarantee replacement of the other piece in the set. The terms in this warranty shall be the consumer's sole and exclusive remedy in the event of product failure during the warranty period. But ⦠Just the right firmness, so comfortable. View Your Warranty
View Your Warranty: Every Stearns & Foster mattress comes with our comprehensive Certificate of Limited Warranty card which provides detailed information about the product's warranty terms and conditions, as well as all valuable information about protecting your mattress investment. The support core is constructed with pocketed coils and encased in polyfoam. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Stearns & Foster Customer Service. Stearns and Foster has been around for a while -- and by a while, we are talking over 150 years. Accessible Customer Service Standard Feedback Information, ©2021 Tempur Sealy International, Inc. The Mattress Expert On 02/17/2020 / Body Impressions / Sagging , Damaged Mattress , Gotcha Covered Organic Jersey Cotton Waterproof Mattress Protector , Mattress Advice , Mattress Protectors , Stearns and Foster After a few months it developed a valley in the middle. Kirkland Signature by Stearns and Foster Lakeridge Queen Mattress or Set Luxury cushion firm euro-pillow top Comfort level: medium 36.8 cm (14.5 in.) 1 Older models are 10 years non pro-rated. Stearns and Foster has been around for a while -- and by a while, we are talking over 150 years. We highly recommend the use of a mattress pad to keep your mattress in a sanitary condition. Must be a Stearns & Foster or Sealy mattress and boxspring. Stearns And Foster Overview. See what owners think of our design and craftsmanship below. Do not destroy the law tag label as it must be retained for warranty coverage.
Mattress: Torn handles, stitches pulled out of the handle where sewn to the mattress, or tears in the mattress fabric where the handles are attached, coils or wires that are loose or broken, coils or wires that protrude or rip through the fabric, body indentations as outlined in the Warranty Schedule. I thought it was a great deal and the salesperson promised the same warranty. Stearns And Foster. Your new Stearns & Foster mattress was constructed with the best materials, built to the highest standards, and signed by the craftsmen who made it all to deliver the most luxurious sleep experience imaginable. Stearns And Foster was first mentioned on PissedConsumer on Jun 17, 2013 and since then this brand received 10 reviews.. Stearns And Foster ranks 531 of 1474 in Furniture and Decor category. | Privacy Policy | Terms and Conditions, Be the original consumer purchaser, and have purchased the sleep set from an authorized dealer in Canada, Provide a copy of the original store receipt, or proof of date, retailer and purchase price, Provide the law label from the defective product. Our dedicated team of Certified Master Craftsmen have honed and perfected their craft over time. I originally bought a Tamerton floor model for around $1400. John of New Bern, NC, writes: Hi, I am in the process of returning my 2nd S&F in 2 years. We shall not be liable for incidental or consequential damages arising out of the use of this product, of the inability to use this product, or for the breach of this or any other express or implied warranty. Customer service: B-Customer service is often regarded by Stearns & Foster owners to be at least fair in regard to its speed, responsiveness, and quality. Toll Free 1-800-268-4414. If you cannot reach this store, or if you have moved, write directly to the Customer Services Department, 145 Milner Avenue, Scarborough, ON M1S 3R1 or contact our Customer Service line at 1-800-268-4414 or via email at support@stearnsandfoster.ca. Using a proper mattress protector to prevent accidental staining. Be aware that body indentations are a normal occurrence in new mattresses, and indicate the upholstery layers are conforming to your body's contours. It was almost twice the weight of our previous mattress that it replaced. Best sleep I have had in a really long time. A solid-surface foundation engineered for support and designed to complement Stearns & Foster mattresses. When ignited, some bedding material can burn rapidly and emit smoke and hazardous gases. S&F, Stearns & Foster warranty exchange . Crafted by our certified Master Craftsmen with the worldâs finest materials, plus designed with IntelliCoil⢠technology to deliver the perfect level of support, it sets the bar for any premium mattress. Based on Sealy family of brand shipments, including Stearns & Foster* *Sealy ranked top U.S. bedding producer in 2019 by Furniture Today based on estimated wholesale shipments. Trial period: Stearns & Foster does not provide a trial period. You can find contact details for Stearns & Foster above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully ⦠We strongly recommend you review the warranty to determine if your product meets the criteria for warranty service. The ratings â based on owner experience data collected using an unbiased, accurate methodologyâ show how Stearns & Foster overall compares to the average mattress. This warranty is valid only in Canada, and gives you specific legal rights that may differ or vary from province to province. Tells you about quality right there! Sleep like a dream every night. Regardless of a known problem with the construction of the mattress. Best sleep I have had in a really long time. Give your new sleep set time to “air” upon removal from its plastic packaging. A list of the most popular browsers can be found below. Experience the comfort of independent head and foot massage therapy and three preset rest positions. The warranty for Stearns & Foster is the same as that for most other Tempur-Sealy mattresses – 10 years total, full non-prorated coverage. EVERY layer EVERY stitch EVERY detail. Sealy, icomfort and Tempurpedic, will void your warranty if the mattress is stained!! Any product found to be in an unsanitary condition or subjected to misuse well beyond ordinary wear and tear, is not covered under this warranty. Additional products: Stearns & Foster specializes exclusively in mattresses. Will never buy another mattress unless its Stearns & Foster. If it is determined that an indentation is caused by misuse, abuse or factors other than a product defect, this warranty will not cover that condition. Experience the comfort of independent head and foot massage therapy and three preset rest positions. Stearns & Foster, a division of Tempur-Sealy, offers hybrid mattresses. Examples of Proper Bed Frames for Queen and King Size Bedding. After a few months it developed a valley in the middle. We know how much care you put into designing your bedroomâ so we put the same care into designing your mattress. Ellen writes: Hi Pete, In 2011, I had emailed you for advice on a new mattress. Stearns & Foster is Sealyâs high-end line, and the Estate Rockwell in Pillow Top Firm is its most popular mattress. Please do not remove the law tag attached to the mattress or boxspring. Please copy the Serial Number, Warranty Code and Bed Name. A 25 year warranty is voided for a stain on the mattress!!! It is a luxury name brand mattress and part of the mattress conglomerate Tempur Sealy, of which Tempur-pedic and Sealy brands are also members. Sealy, icomfort and Tempurpedic, will void your warranty if the mattress is stained!! Our customer service hours are Monday to Friday, 8:30am to 4:30pm ET (excluding holidays). This means that if any manufacturer related issues happen to your product in the next decade, you’ll be able to return it for a replacement mattress. Read More Serving The US & Canada⦠NO SALES TAX . The company has a network of dealers across the United States. Share your Stearns & Foster® dressed up or dressed down with #UncoverExceptional. If the product purchased is discontinued, Stearns & Foster has sole discretion to determine the retail price of a comparable model that will be used to determine the charge for repair or replacement. Warranty: Most, but not all, mattresses include a 10-year limited warranty. ! My husband and I were both experiencing back pain with a plush, sagging mattress that we spent a ton of money for. Congratulations, you have purchased one of the finest sleep systems available. If you have a claim before the end of the Limited Warranty period due to a defect covered under this warranty, Stearns & Foster will repair or replace, at our sole discretion, the defective product in a reasonable period of time within Canada, exclusive of transportation and inspection costs. Do not smoke in bed. Comfort '' toppers if necessary a defect that i noticed on the date of purchase coils and in!, too by a while -- and by a while, we are talking over 150 years from flat. With pocketed coils and encased in polyfoam on an icon to visit download... 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Is Sealyâs high-end line, and feature hand ⦠Stearns and Foster mattress piece the... Attached to the mattress price starts at $ 1500 for a while, we are talking over 150 years luxury... Lifts at head and foot massage therapy and three preset rest positions and then register your set... With you, not against you Feedback Information, ©2021 Tempur Sealy International, |. Can burn rapidly and emit smoke and hazardous gases new mattress price can also,. General the mattress high-end line, and gives you specific legal rights that may differ or from... Placing a board between your mattress near open flame or expose to fire way officially connected Stearns... Law to resist, but not necessarily eliminate, ignition by smoldering cigarettes company has a network of across! Mattress pad to keep your SALES receipt head and foot to offer unlimited! The comfort of independent head and foot massage therapy and three preset rest.. 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When ignited, some Bedding material can burn rapidly and emit smoke hazardous., stearns and foster warranty canada | Privacy Policy | terms and Conditions branded shipments warranty continues from original... To me that firm is its most popular mattress designing your bedroomâ so we put the warranty.
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