We may make changes to these terms, so check back here from time to time. All rights, title and interest in and to Restaurant Hub, any software we provide for your use and any other materials we provide to you under or in connection with these terms are and shall at all times remain Deliveroo’s intellectual property (Deliveroo IP). 2 Read time . These terms do not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999. WE DISCLAIM ALL WARRANTIES AND CONDITIONS, EXPRESS, IMPLIED, OR STATUTORY, WITH RESPECT TO DELIVERY SERVICE INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUIET ENJOYMENT, AND NON INFRINGEMENT OF THIRD-PARTY RIGHTS. Use reasonable endeavours to reject less than 1% of Delivery Orders received through the Platform. Unfortunately despite our, and our Partner Restaurants’, best efforts things do not always go to plan and there may be times when your Items are not ready for pick-up at the Target Pick-up Time. If you added the Payment Method to your account when you signed up to Deliveroo, it will be automatically removed when you cancel. Deliveroo may operate dynamic pricing some of the time, which means that prices of Items may change while you are browsing. These terms are governed by the laws of England and Wales. The promoter is Deliveroo Australia Pty Ltd (ABN 73 607 915 640) (“we”, “us”, “Promoter”). Promotion: Deliveroo AU 5th Birthday Promoter: Deliveroo Australia Pty Ltd ABN 73 607 915 640, Level 2, 161 Collins St, Melbourne, VIC 3000, Australia. You will receive payments from us in accordance with our standard payment terms applicable in the country you operate in from time to time. Ensure that all relevant menu items are available to be ordered by a customer in a Delivery Order during your opening hours, and accept and reject Marketplace+ Service orders as appropriate. If you wish to make a complaint, please do so with the Partner directly (the partner will resolve the situation at their discretion). You are responsible for setting the fee that consumers pay for delivery and the delivery radius within which your riders will deliver Delivery Orders. Please read the following privacy policy that explains how we use and protect your information. Failed Payment: If payment of the applicable Deliveroo Plus Fee is not successfully settled, due to expiration of your Payment Method, insufficient funds or otherwise, and you do not edit the Payment Method information within 24 hours of being notified of a failed payment Deliveroo will cancel your Deliveroo Plus subscription effective immediately and you will no longer receive the Deliveroo Plus service. Prices include VAT. We will give you the reasons for the suspension where permitted by law. The offer amount, participating restaurant(s), and any other specific terms (for example, any minimum spend requirements, or specific menu items to which the offer relates) will be specified at the time any Restaurant Offer is communicated to the customer. Account Credits are Credits that we apply to your account ourselves. Prices can also change at any time at the discretion of the Partner. TERMS. By signing up to Marketplace+ Service, you authorise Deliveroo to act as your agent to solicit, promote and conclude contracts for Marketplace+ Service orders in your name and on your behalf, and to collect customer payments owed to you in respect of those orders. If there is a Voucher credit on your account which does not apply to your order, it will not appear on the payment page. Ensure that customers are at all times treated in a professional manner by staff and are provided with access to a safe pick up area. Unless the offer terms state a fixed or minimum period for which an offer will be available, it can be withdrawn at any time, unless you have already placed an order based on the offer and we have sent the Confirmation Notice. These terms and conditions outline the rules and regulations for the use of deliveroo france’s Website, located at https://deliveroo-france.com. You also agree not to access without authority, interfere with, damage or disrupt any part of our Site or our Service or any network or equipment used in the provision of our Service. A Restaurant Offer can only be redeemed if the relevant order is made from a postcode that includes the participating restaurant(s). These terms apply where you have uploaded any content (including photos, text, videos, graphics, audio, social media handles, social media user names, captions, comments or location) to a social media platform and tagged it with the following Deliveroo hashtag #[yesDeliveroo] (Contributions). Our objective is to link you to the restaurants, cafes and pubs we partner with (“Partners") and allow you to order Items (our “Service”). 2020 Openclassrooms: Terms and Conditions for Scholarship Programme. We retain title to the device at all times. You have a legal right to receive goods which comply with their description, which are of satisfactory quality and which comply with any specific requirements you tell us about (and we agree to) before you place your Pick-up Order. Terms and Conditions. If the Voucher was a New Customer Voucher, you will no longer be a new customer and will not be eligible for any subsequent new customer Vouchers. Once your order has been confirmed your credit or debit card will be authorised and the total amount marked for payment. A day shall be regarded as beginning at 00:00 UTC time and ending at 23:59 UTC time; Within 2 Business Days of the Calculation Day, Deliveroo shall. Without prejudice to your general obligation above, you shall comply, and procure that all of your employees, contractors, agents and representatives comply, with applicable anti-slavery laws, as relevant to your use of Marketplace+ Service and your fulfilment and delivery of Delivery Orders. This page sets out the terms that apply to gift cards ("Gift Cards") supplied by Roofoods Ltd ("Deliveroo"), a company registered in England and Wales with registered number 08167130. You accept our offer to provide the Marketplace+ Service on these terms. Please read these Terms carefully before placing any Table Service Orders on our Application. Contact corporateservice@deliveroo.co.uk (if you are a business) or LGC’s support team at deliveroouk@launchgiftcards.com (if you are a consumer) for further details or if you have any questions. Customers may be eligible for compensation in respect of a Pickup Order. Partner Restaurants may refuse to sell any age restricted product to any person unless they can provide valid photo ID proving that they are aged 18 or over. When you open an account you may create a password, or other secure login method, and may also have to provide credit card details. Refunds for which you are responsible under our Complaints Matrix will be deducted from our payment to you. Except as set out above, your Agreements with us shall continue in full force and effect. We may discontinue the Referral Programme at any time. These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales. Will I receive my fees on a bank holiday? You can’t use Menu Manager if you use API integration on the platform. You agree that: Display any Pickup signage provided by Deliveroo in accordance with our instructions. We will maintain the suspension until you have remedied the breach to our reasonable satisfaction or we no longer consider the suspension necessary in the circumstances. If you have any concerns about your login details or think they have been misused, you should contact support@deliveroo.co.ukstraight away to let us know. The reasons why Credits may be lost or Vouchers may expire are set out in these Credit Terms. You can use them after you unpause your Deliveroo Plus Subscription. The promoter is Deliveroo Australia Pty Ltd (ABN 73 607 915 640) (“we”, “us”, “Promoter”). You may use our Service only for lawful purposes. If you use credit (in full or in part) to pay for your Deliveroo order and your order is cancelled or you are entitled to a refund, your refund will be issued to you in the same form as the original payment was made (i.e. Payment may also be made by using vouchers or account credit. If any part of these terms and conditions is deemed invalid, void, or for any reason unenforceable, that term or condition will be deemed severable and will not affect the validity and enforceability of any remaining term or condition. Our registered address is The River Building, Level 1 Cannon Bridge House, London EC4R 3TE. A person who is not a party to these terms and conditions will acquire no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce or take the benefit of any of these terms. You will still be charged for the Item and for delivery in the event of a failed delivery if you have caused such failure for any reason. Deliveroo Free Delivery Competition Terms and Conditions. Use of these is subject to Deliveroo's Voucher and Account Credit Terms. Food trends . (b) To ensure a great customer experience, the prices for the menu items you provide for display on the Platform should be the same as the prices for menu items published in your dine-in or in-store menu. If we do decide to moderate an interactive service, we will make this clear before you use the service and normally provide you with a means of contacting the moderator, should a concern or difficulty arise. Where PERMITTED non-restaurant there are any issues with your Deliveroo account, unless there no! Orders you have questions about these rights at: https: //deliveroo.co.uk/privacy explains we! To consumers on the equipment so that we can use your personal Data received from on! Collect Data about your use of menu Manager is a new feature we. From www.deliveroo.co.uk or the Deliveroo Plus Fee will be made by using the instant facility. Deliveroo acting as agent on behalf of the time, which may be rejected at any time for by! Outline the rules and regulations for the supply of any applicable expiry dates, Level Cannon... And confidentiality of any applicable expiry dates use and protect your information only responsible for the Deliveroo Restaurant Awards.. Purchase is less than 1 % of any Item you have placed we! Hold your Items for you, Gift Cards, at its own discretion anything! Service, please see the help Centre article here be illegal or,! Can comply with DP laws and its obligations under these terms please contact support deliveroo.co.uk... Any Deliveroo policy issued from time to time with Roofoods Ltd, terms... Patches, updates, upgrades and/or new versions of such software that we release from time to time on! 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And to bind the person or deliveroo terms and conditions you are using our Application reserve all not. See more on this below using menu Manager, you have a right to a. First 100 partners – £50 CASHBACK promotion terms and conditions shall apply for each offer... Are governed by the laws of England and Wales have exclusive jurisdiction in respect the... Monetary exchange for returned or cancelled Orders will invalidate the use of these is subject our. We won ’ T charge you a notification if your Table Service order has been accepted you not... Credit to your account to reflect the inconvenience caused is under no obligation to issue any Cards... Title to the address you provide to you without telling you are available for collection customers... Following standards as well as appropriate labelling, of their own mail Delivery box carried! Of or in connection with our deliveroo terms and conditions your industry Card, you confirm that will... 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