I placed an order Yesterday (16/09) I then read the below reviews and I was dubious. Delivery is abit slow always tracking the parcel but I love this makeup! 7-Piece Mini Badger Brush Set. Terrible customer service Very unhappy customer!!!! (If i get my order ever, then i'll change my review)UPDATE: finally I got my order but i will probably never buy from Morphe again. I needn't have been. :-(. Price $59.00. I was about to purchase the james charles morphe palette with my first order code which gives 20% off. It's Dec.18 and my package didn't arrive yet (first they said it was going to be on the 11th).I sent 3 emails, only got automated replies. Offers the quality Morphe is known for in a smaller, compact set. I gave it to my 7yo niece so she can play makeup, it's all its good for!!! The products are perfect but i don't recommend this company. Called them 8/11/20 to let them know i had not received my pallette. I am very disappointed...the worst customer service ever. Will not be ordering again. Your Bag. Others have advised me to call the UK number but as the keep you on hold quite long before answering that will cost me a fortune from abroad. I have struggled to get into contact with Morphe and i am disgusted that that is how I'm treated after waiting hours for one person to answer their customer service lines. Super disappointed. I couldn't rate the service more. Reviews. This type of disrespect is what happens every single time i order from Morphe and I always end up regretting it. I ordered James Charles Palette one year ago, i never take it. This company is theeeee worst. It took 10 days for shipping confirmation and another 13 days to get the shipment. Excuse me? I tried to create another account like 100 times and for some reason CREATE ACCOUNT button didn't work on any of the browsers! If you receive the money right away from a customer you should be able to answer their questions right away in the same manner. The first experience and the last one for sure. I ordered and within 3 days I had all my orders. Hope that at some point they will ship it or refund me . I ordered brushes from the website with two days expedited shipping at a hefty price. hint hint skin tint. Emailed customer service several times with an automatic response about waiting til the end of the week for a "real" response on date of shipping. #sorrynotsorry. Ordered over a month ago. Contact us at uk.info@morphe.com or +44 2080 895377. Who on earth do they get to write these emails ?! I will be ordering again!! For domestic orders we offer FREE Standard shipping ⦠Free shipping over â¬35 in EU ... Free shipping ⦠Tried all social media, email addresses and even tried calling the store but no way of getting in touch with them. Ordered (UK1553935) a pallet from this company on 27/11/2020, money was taken from my account the same day and still nothing has been delivered! For the second time I have been let down with Morphe. As someone who has struggled to blend eyeshadow, a blending brush is really important if you want to up your eyeshadow game. Page. Never never again with order from Morphe online which is so sad as I love their products!! Morphe Free Shipping Promo Code is a special offer provided by MarathonFoto for all orders, and generally, every products is eligible for this discount.To active this offer, you need to add the products to shipping cart with the minimum spend.Now HotDeals provides 14 offers January 2021, click and apply to the âCoupon/Discount codeâ box, and then you can enjoy Morphe Free Shipping ⦠I wish I would have read these reviews sooner. If its affordable you're after, look at makeup revolution or colourpop (if you don't mind the shipping charge from the states)The shades were chunky and chalky, not user friendly and over all bad quality. I have placed my order on the 20th of November. dissapointed. Free Standard Shipping on any $35 purchase | Love Your Skin Shop Now. I wish I had read these before I had placed my order, still no James Charles Palette delivered after nearly 2 weeks of ordering. ☹️. Close × Free shipping over â¬35 in EU Details. Disgraceful customer service!! 2nd order they refunded the main item with no contact or explanation and sent the rest of the order which I’d have cancelled had I known. i understand there is a global pandemic but come on at least reply to my emails or email the people that aren’t getting there parcel a reason why. This is a Christmas present and not a small order so not happy at all - EXTREMELY POOR CUSTOMER SERVICE - all I want is an update!! On hold 48 minutes to get a customer service rep only to be told to send an email. If I could give minus stars I would. © 2021 Trustpilot A/S. We split shipping ⦠They do not answer the phone. The customer service tells me they have up to five days for processing, which is insane considering you are paying for expedited shipping ⦠Ideal for traveling but not as versatile as full-sized sets when ⦠Pros Morphe has provided a super fun team to work with! They do not pick up the telephone and are not responding to any emails.. never will I order again from this website. I placed an order directly from their website for 4 items. Eye Obsessed Brush Collection + Bag ... Morphe ⦠She did not provide me with a name at the beginning of our interaction (because I always write them down just for future reference). Don’t waste your money...the so called eye liner in the eyebrow kit looks like something you wouldn’t buy out the dollar store...If you are on the fence...you’ve been warned..what a joke..and shame on you morphe for robbing innocent consumers. But now a month later it’s not even shipped yet! Only the Dare to Create palette arrived in a package that was supposed to have 4 items. The fact that this is the first time Iâm trying a makeup product from Morphe, so far Iâve only tried their brushes, which I actually really like. Then morphe cancels one of my items. Ordered two sets of brushes, packing list had two but only one was in the box. I’ve sent 4 emails over 4 days and have not received a response. Site advises that due to Covid, shipping may take up to 5 business days, but if no dispatch notification is received, to email customer service. Made an order December for a set of brushes they cancelled it a few days before Christmas still not had a refund I wrote 5 times I’ve now contacted PayPal who are investigating morphe for me I will let you know the outcome . The people on the phone were rude, repeating again and again that they could cancel my order without even trying to fix the problem that was with their warehouse. Placed an order for a Christmas present for my daughter and received an email two days later to say it had been refunded. Waited for more than a month, wrote 5 emails with no response, spoke 3 times to customer service and at the end nobody managed to tell me why I still didn’t have my order. I wasn’t given explanation why or option to cancel or adjust my order. "Hey babes" "your refund deets" The wording they use who does it appeal to really ?? The brushes were cheap, and I can tell you THEY WERE OF CHEAP QUALITY ⦠gleamcatcher illuminator. Incomplete order, bad customer service nothing resolved ... All I want is an update!! Morphe is now available at Ulta and Iâm jealous of all of you that live near an Ulta! Please Morphe, get it together. I waited more than a month and the customer service was horrible. The packaging they use is also so cheap. i’ve ordered from this brand many time and had absolutely no problems so i’m quite dissapointed and tbh i just want my parcel. Thank you morphe I will order again. As the last chance I asked for the estimated shipment date but they are not able to provide that either. Morphe ⦠Ordered 22nd November 2020. I let her know I would go ahead and try to find a way to contact corporate myself, very disrespectful again.) Morphe offers a complete lineup of cruelty-free makeup and artistry tools that includes brushes, eyeshadow palettes, foundation, concealer, lipstick, highlighter, contour, and so much more.Founded in 2008 among the artists and influencers of Los Angeles, Morphe ⦠Took money from my account immediately but still no goods! it’s been 12 days now since i ordered from morphe, all i got was the confirmation email i haven’t heard from them ever since, my parcel hasn’t been shipped i’ve emailed them many times and they are not answering. Read honest and unbiased product reviews ⦠Morphe's best-selling beauty products, including makeup brushes, eyeshadow palettes, setting spray, and more. Ordered a Cremated Pallet 7/31/20. Nothing is getting resolved. I get to wait up to another 5 days to see if the deities in the warehouse decide that I may indeed cancel my order. My order was shipped and received in 2 days (England). Claim your company profile to access Trustpilotâs free business tools and start getting closer to your customers today! free shipping over £20 in the uk ... morphe x lisa frank 35b by lisa frank. Please spend your good earned money elsewhere where your order will be appreciated. And a little bonus, they tell you to contact the shipping company. Poor Customer Service. They were very responsive, reassuring and helpful. Seems they put on a promotion but didn't have the stock to fulfill the orders, disgrace!!!! The best Morphe brushes inspire glowing reviews that read like epiphanic momentsâif popular opinion is anything to go by, these beauty tools ⦠If I could give zero stars, I would. Placed 2 orders, not impressed! Managers and corporate workers are all very nice and it's an incredibly welcoming space ⦠Find helpful customer reviews and review ratings for Morphe Cosmetics and Jaclyn Hill Eyeshadow Palette at Amazon.com. Shipping items you buy from Morphe to India used to be a hassle, but not anymore. This is a gift for my niece for which I see now won't be receiving in time for Christmas. Shipping on Orders Over $60-1% BACK: 1% Cash Back For Online Purchases Sitewide: 02/01/21: 15% OFF: 15% Off Your Next Purchase When You Join Morphe Rewards : 11/07/22: 15% OFF: 15% Off Your Next Purchase When You Join Morphe Rewards: 01/07/23: 20% OFF: 20% Off With Morphe ⦠My order is nowhere to be seen. ... Free shipping ⦠No one tells me where my package is and when it will finally arrive.Also one of the items was meant to be "refunded" (don't know why, they didn't say) and I didn't get the money.Very, very bad experience. The pallets look amazing the pigments stay well. Price $59.00. 32 reviews for Morphe, 3.1 stars: 'Terrible customer service. I find that my creative side is stimulated with the makeup dress code and theme days, and I feel like I've learned a lot about the cosmetics industry while working there. I have emails customer service twice asking for some sort of timescale, because this is getting ridiculous; and have received no communication back whatsoever.I have now opened a PayPal dispute in a vain attempt to get my money back.UPDATE:I have called customer service, and been told that the item I ordered is not available until 11th December. I picked the free shipping which comes in 3-5 working days. Do you offer free delivery / shipping? It took six days instead of two and they would not even refund the shipping. The only reason I ordered palette was to match brush set so one without other is no use to me. Morphe X James Charles The Eye Brush Set. I asked if i could be directed to corporate and she said "we do not allow that for customers" I asked if i could have corperates number and she said "we do not allow that for customers" i asked if i could have her name and she said "i do not have to give that to you". I received the Morphe x Jaclyn Hill Favorite Brush Collection as an anniversary gift because they were all I talked about. madison beer channel ⦠But still there are no updates on my purchase. Emailed them twice and no reply! I ordered back in August. I would not recommend using this company at all. FREE SHIPPING: Free U.S. Final thoughts: Letâs not let my rant affect my review ⦠The shipping costs definitely make me think twice before purchasing from the website. Home / Tools & Brushes / Makeup ... (132 reviews) Morphe. Thanks a lot. Do not order from this website! I think it's worth mentioning that almost EVERYWHERE you look online, there are positive reviews of Morphe Brushes. so basically the false advertisement is there as I literally can not use my code for my first purchase at all. Please be warned! No morphe won’t reply to me and once again I am left without any products & a hole in my bank account. No explanation as to why it has been refunded and as of yet no refund either . I ordered 10 days ago, 6 days ago was told there were shipping delays due to Covid-19, which is reasonable, and the longest it would take is 5 days... No communication, no shipping confirmation and no response from customer service!! I will never be using this company again. oh yeah and they for some reason refunded me for one of my items when i didn’t ask, maybe because they was out of stock on that item but they should have told me the reason all they said was £8.00 has been added back to your account but i looked and there’s no refund so i just want my pallete and my beauty sponge please and thank you. This post lays out a dead-simple process for getting your order from Morphe⦠Brilliant always ordering the palettes from here. Will continue to use this company. (update: someone answered the phone and it was the same women as the representative. Have emailed twice to enquire about the whereabouts of my order the only response is an automatic reply blaming COVID - NOT GOOD ENOUGH Morphe!Where are my goods! I ordered a few shadows and a brush and a friend ordered a bunch of brushes. It’s Christmas time and I wanna change my address as they can’t ship it yet but guess what they can’t either change the address even though they haven’t shipped it yet! Last time I had products missing and this time Hermes have said they cannot deliver the items and to contact my sender - no other explanation! wish i would of read reviews on these before i spent my money... i ordered 1st december.. replied within 24 hours confirming order and will update when dispatched... still waiting and no reply to emails !! They just sent part of order. The quality is BAD.I had bought from them previously, 3 or so years ago and had a bad experience. Have complained about their poor customer service, quick to take your money but complete lack of customer care. I have never heard of that but when I did what it says, it still showed me the same error. Iâve had orders shipping from the US come in shorter times than this! Morphe. The Morphe ⦠happy glaze lip gloss. If you only want to get one eyeshadow brush, the Morphe G17 should be it. Wish there was a rewards program like Sephora has as im a big fan of the products. Tracking information can take 24-48 hours to update. Two days ago I was on hold for an hour and a half and gave up, yesterday I was on hold for 50 minutes and I gave up, today I was on hold for 40 minutes today and was finally assisted. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Quick Shop. Real Techniques Makeup Morphe Brushes Set of 5: This Real Techniques set of ⦠I am so disappointed, I don’t recommend ordering anything from this brand. Absolutely terrible way to treat customers .ordered a few items for daughter for Xmas phoned and they couldn't track items they said to send a email which I did 2 days ago not heard anything. I've tried calling several times with over an hour wait and "accidental" hang ups. 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