It’s not cooling enough. Other causes of why an LG refrigerator is not cooling properly. I have an LG 3 door refrigerator that stopped working completely. Do not become a statistic and fight for your refund. My fridge doesnt cool but the freezer functions fine. Was it easy? 06/27/2019. I did this and the compressor is working, the freezer is getting cold, but not the fridge. The fan next to it is running also. ).Have a little faint noise coming from rear. Both fridge and freezer are not cooling properly. When the condenser coil is dirty, the LG refrigerator fails to get cold. The recommended temperature for LG refrigerators is -4oF (20oC), if your unit's temperature is lower, this may cause frozen water lines which will … Call the toll-free phone number from the label which you can find on the wall inside the fridge or outside somewhere on the back. Common solutions for: LG Refrigerator freezer is cold but refrigerator is warm 01 - The Evaporator Coils are Frosted Over The defrost heater assembly turns on a few times throughout the day to melt away any frost that may have accumulated on the evaporator coils. You will need to provide a model number and a serial number from that label. Most of the people get frustrated and give up on pursuing the justice after the second or third appointment. Very frustrating. But throwing things around and yelling at people is not going to fix the problem. Freezer no longer freezing. And having this feature on your fridge can spoil you so that when it stops working, you feel as if your day has been ruined. Be sure to unplug the unit from the wall and disconnect the water line if you need to move it too far. Here Is Why. Discard the first 10 oz. And this time they will probably transfer you to the EXECUTIVE services. Poor circulation can prevent proper cooling of your LG refrigerator. Yes, the compressor most likely failed. The freezer would get cold, but the fridge would not go below 50 degrees F, regardless of the setting. I opened the back and no frosting issue. If air does not pass through, this indicates that the water supply tube is frozen. But be prepared for the inevitable – a total breakdown. The reservoir holds about 2 liters of water and should take about 15 minutes to cool down to the refrigerators internal temperature. If you need to replace the fan motor be sure that you unplugged the power cord and disconnect the water line if necessary. After complaining to LG about this, LG sent a tech 4 times to replace various parts (baffles, temp sensor, main board, etc.) Under no circumstances, try to repair not cooling refrigerator yourself. Technicians don’t have needed parts with them on the truck. The light is connected to a separate circuit. So I have an LG LFX28968ST Model. The most important part of the refrigerator’s cooling system is the condensing coils. You can definitely get your money back from LG with a little patience and persistence. Do you know if LG Canada is dealing with the issue? Aren’t you glad that you have a spare fridge by now? Whether or not it is a planned obsolescence is up for debate, but sure feels like it. A quick way to check it for operation is to turn the knob and if it clicks the thermostat it likely working. I ran the error code and it came up 22 which meant a faulty compressor start relay. Messing with the fridge components will void the warranty, and you will lose a lot of money. I have an LG linear. I have a LG GR-B712YLP model fridge. So you own a beautiful LG refrigerator – congratulations! Next, the cold water line is cooled by the main compartment (which is holding steady at 39 degrees) and so the compartment isn't cold enough to fully chill that line below 60 degrees. Nothing is hot, not frost accumulation. On refrigerators with only one evaporator, the evaporator is located in the freezer compartment. Wow, never even heard about this issue, that when open left door it trips the breaker. The thermostat is a big part of the electrical system within the LG refrigerator and it controls that flow of power to the motors (Evaporator fan, condenser fan, and compressor) that are all part of the cooling system. I have cleaned the coils and unplugged/plugged back in after 1 min so system can reset. I have a New LG fridge model LRFXS2503S that is less than a year (a few months) Ice maker no longer making ice. Not sure about button, but if you have excessive frost in the freezer, it can be an issue with defrost cycle or parts (defrost thermostat, defrost fuse, defrost heater). All these are major issues, call LG and ask about 10 years warranty for the compressor. I have a new LG fridge with plumbed water and ice dispenser. But of course, the new part needs to be ordered, and it may take another week for the service tech to come back. Once you get the replacement part installed and button everything back up and reconnect the water line (if you disconnected it) and plug the unit back in and test it out. The service technician replaces the new part and says that it takes up to 24 hours to find out if it works. Other causes of why an LG refrigerator is not cooling properly. In the first visit, the technician will inspect and diagnose the problem. Fridge not as cold as temperature selected. Problem: It's always running . The thermostat will be located at the bottom of the unit and will be easy to find. Thank you! If you're having LG refrigerator problems, you've come to the right place. So they have to order new parts for you again. Please keep in mind that they don’t want to deal with you just as much as you don’t want to deal with them. It is where you store all of your perishable food items before you prepare your meals. Ice maker not making ice, per above suggestions, I reset it and it filled with water. Be nice. Some refrigerators have more than one evaporator fan motor. Hi Marvin, its better to call LG and ask them about warranty. Refrigerator is connected to the hot water supply. Have to make room in garbage can for spoiled food in the frig. Yes, buying ice at your local gas station and using coolers is not the best idea. The water line from the water valve to the ice maker can freeze, not letting water into the ice maker. This site uses Akismet to reduce spam. When you have the repairs done, close up all covers and reconnect the water line if necessary, plug the power cord back in and move the refrigerator back in place. It is not cooling at all, but it has power, the light work, both the condenser and evaporator fans are running, the linear compressor is “running” with soft sound, and there are no error codes on the front. When I tried to increase temp neither the fridge nor freezer gage would let me increase temp. And you will not panic or get upset because you already knew that this may happen. For some recent models, the tank capacity is 350cc (11.83 fl oz). Learn how your comment data is processed. I cleaned the coils and dust around the fan as it was fairly dusty. If your refrigerator seems to be running but not cooling at all, most likely LG famous linear technology compressor is shot or there is a refrigerant leak somewhere in a sealed system (compressor, evaporator, condenser). This is when your second fridge really comes in handy. If the thermostat is bad, you should contact LG and order a replacement part for your model refrigerator. Call LG customer service again and explain that the refrigerator still does not work. In other words, they have to give you your money back minus depreciation. So, when service tech realizes that the compressor is shot, he/she will have to order a new one from the manufacturer. MasterCard, Visa, and AmericanExpress may extend an original manufacturer’s warranty up to 2 years if you bought this fridge with a qualified credit card. I was able to replace the relay easily with this video! Your site is really informative. Disconnect the power leads for the motor and remove the mounting bolts that are holding the motor in place. If you determine that the motor windings are the problem you will need to contact LG and get a replacement motor. The evaporator fan circulates the air across the cooling coils and into the freezer and refrigerator sections of the refrigerator. Weak Cool of Fridge compartment [Solution] If the water is not cold, you have probably use up the water in the refrigerators reservoir. Be polite and you will get your money back. How To Fix E1 Error Code On LG Dishwasher? In an LG refrigerator, the start relay is a very important part of the cooling system. The refrigerator defrost sensor-also known as the defrost bi … 01 - Water Tube in Door is Frozen. Control board not initiating defrost cycle. Meanwhile, if you don’t already have a second fridge, consider getting a small/temporary one because you may need it for the next few months. Typical repair or refund can stretch anywhere from a couple of weeks to about a few months. Most likely there will be a tiny refrigerant leak somewhere in a sealed system. You will need to gain access to the bottom part of the refrigerator by opening the back access panels. Any idea as to cause. I unplugged it last night for several minutes, then plugged it in again, but still no cooling. and the freezer large Df(? I am trying to find that part but no one seems to have it. I’m not having much luck on finding troubleshooting tips. All Whirlpool And Maytag Washing Machine Error Codes, Why my Samsung Dryer Not Heating up? Freezer not cold enough. So, if you notice that the temperature inside the refrigerator is not maintaining the temperature that you selected, it is possible that there is something wrong with the condenser unit or maybe the coils are dirty. If it is running, but not cooling, then you have a failed compressor. Thermostat? However, don’t assume that LG will run and try to help you right away. For older models, the capacity is 220cc unless the model is an LSC (side-by-side) model which is 500cc. Tks again. Below are some common causes of why an LG refrigerator is not cooling. Thanks so much. Let me know what you think, thanks. The compressor seems to run (makes very soft sound), fan is working, coils were somewhat dirty (I cleaned them but it did not help). Feel free to ask if you have any questions. If the fan will not turn you are likely dealing with a bad evaporator fan motor. My LG is not getting cold, is around 40 degree fridge and 39 freezer, all fans are working, The compressor is warm, but doesnt seem to be turning on. Can it be a relay problem or tempreture control thermostat. It has just been 3 months since the mechanic cleaned all that ice out – which was weird there was so much to begin with. Guess what? Hello, for me it sounds like the problem with defrost cycle (if frost build up on the evaporator coils): 1. Unfortunately, there will come a time when something goes wrong and you notice that the interior temperature is not staying where it is supposed to. Dryer Won't Turn OFF Unless Door Is Open. Replaced condenser fan about 3 days ago and put additional clamp on fan/motor shaft to prevent slippage but still have intermittent problem which I can only solve by a combination of flipping the circuit breaker off for 5-10 minutes and then pressing the temperature control switch until it cycles through the lights on/off sequence (this unit has the-I think utterly insane-demo sequence control). Yes, again. A big part of that is the condenser fan which moves the air across the condenser coils which cools the air. They will transfer you to the executive services, and the supervisor should be able to tell you that they have your request. The water over flow was full. Will see if it dumps & refills in next couple of hours. Once it's determined that neither of these are the problem, you should check the water valve. Hello Eugene, Thanks for this website and providing quick and timely responses. Be friendly with the service tech, because he/she may “forget” to submit your request for a refund. But from my experience these Linear Compressors failing quite often and as i know LG provides 10years warranty no them. Exessive frost in the freezer and touchpad button not properly responsive? If your fridge is less than one year old, then all the parts and the labor will be covered by LG. Call LG and ask for 10 years warranty. Not sure but frig had a large F(?) My fridge completely stopped working out of nowhere.. my husband and i pulled it out and tried the reset button on the back.. nothing was blinking.. compressor seems to be running and freezer seems to get air every now and then… the fans in the fridge and freezer are both running… that doesnt seem to be the issue..it isnt making ice either.. just concerned since food is going bad. If the evaporator fan is not working, it will not circulate the cold air to the refrigerator compartment. These new generations of compressors on LG refrigerators didn’t prove themself as reliable. The refrigerator is the largest and the most important of all kitchen appliances in your home. Contact LG , they should have 10 years warranty for the compressor, The compressor and fan compressor working and stopping. Hit the fridge test button and all the fans inside the fridge is running and feels cold but not cold enough to freeze foods in the freezer or make ice. Extended warranty credit card for your appliance FREE. To determine if the water supply tube is frozen, disconnect the tube at the bottom of the door and blow air through it. If you are here because your ice-maker or water-dispenser stopped working that means you are one of the lucky ones. If you suspect that airflow is being reduced or non-existant, the possibility is the fan blades are obstructed or the fan motor is faulty. Know How to Fix it. Yes, you can buy an extended warranty after your LG refrigerator stopped working. The condenser coils are clean, and the freezer has completely defrosted. The fridge is just over a year old, LG-GT-B4387PZ, and the LG mechanic has come once and cleaned the ice out – which had also formed on the cooling coils of the freezer. Dirty condensing coils; Condenser fan motor not working; Evaporator fan motor not working; Start relay failed; Temperature control thermostat not working When water does not dispense, it may be related to operational issues that can be easily resolved. After inspecting the condenser unit and it turns out that coils are in fact dirty, you can simply remove any debris using a stiff brush, compressed air, for really caked-on dirt you can use soapy water along with the brush. I have an LG and the fridge is working fine but the freezer is thawed out.but oddly their is still ice in door? This is a common culprit for LG refrigerator water delay, as it can take up to two minutes of continuously pressing the water dispenser to purge air from the waterline. But, since you are here your LG fridge probably stopped working. In most refrigerators, there is only a single evaporator system and it is located behind the freezer section. Take out the old motor and put the new one in place and button everything back up and plug the unit in. If the air is not circulating properly it will not keep either of the sections cool enough. Nothing worked. Same problem now but no large letters on control panel like before. LG site suggests unplugging the fridge for 2 minutes to reset and plugging it back in. Was it your compressor, or this part? The fridge is not cooling though the light is on. Read more: LG's killer fridge feature: Clear ice for cocktails. When the technician arrives, ask him/her to call LG support line right in front of you. You will need to verify that. The air inside the refrigerator flows across the condensing coils and removes the heat. Water Filter – If during the test mode your ice maker didn’t fill with water, then check your water filter. As the coil becomes dirty, the appliance cannot cool down to the proper temperature. The condenser unit is located at the bottom of the refrigerator and you will need to access it from the back of the unit. Don’t rely only, on display temp. Thanks in advance for your professional advice. If yes, then you need to check defrost fuse and thermostat along with the heater for continuity. I have a LG Model LXFS 30766D/01–3 yrs old. The fridge doesn't really have a cold water reservoir. After getting the new part to do the repairs, remove the old fan motor and then install the new fan motor. Always check the fan to be sure that it is spinning freely and not bound up with debris. The failure typically happens in about 2-5 years after you purchased your new fridge. This is the fourth time I had experienced major problems with this frig. No clue what may cause this issue. LG Linear Compressor Fridge (3 Yr old). When the new fridge was delivered, the problem was the same and it wouldn't get below 39F when set at 33F. The technician and the manufacturer will do some diagnostics together and probably decide to replace something else like filter/dryer which may get clogged because of the bad compressor. 1. Is this a faulty connection, a bad switch, or something else (I am assuming it isn’t two bad fans)? Contact LG and ask about 10 years warranty. Before starting with less common causes, let me tell you about one of the big issues with LG refrigerators. Hi Eugene. And if you read this post from the top, you already know what to expect and how long it may take. Just do not stop, keep calm, and keep on fighting. First, buy 2 fridge thermometer from Homedepot to know what is the actual temp is, in both compartments. Please advise. Anything else I can do? They must repair it or buy-back unrepairable refrigerator. Don’t fall for it. Remove back panel in the freezer to see if any frost build up on the evaporator coils. Proper air circulation is vital to the cooling process of a refrigerator, and that … You need to check Defrost Control Assembly for continuity. You may realize that the refrigerator is not working within a few hours after the service tech leaves, but you still need to wait before calling them back. It is working means the refrigerator is receiving electricity. Sometimes there is nothing broken about your fridge, despite the fact … The last time was about 3 weeks ago, where nothing was working. If you use water be sure that everything dries before testing it out. ©2021 howtofixit.net is a participant in the Amazon Services LLC Associates Program, An affiliate advertising program designed to provide a means for website owners to earn advertising fees by advertising and linking to Amazon.com and any other website that may be affiliated with Amazon service LLC associates program. LG technicians do not repair small leaks, they remove and replace components of the sealed system. The problem is a tiny, motorized door in the inside of the refrigerator, behind the rear panel. Its INVERTER LINEAR COMPRESSOR Failure. Hi. But the freezer is working. Is it worth it? It’s a little over 3 years old. French door refrigerator dispenser not working. 5 Most common Lg Refrigerator Ice Maker Problems - DIY Appliance Repairs, Home Repair Tips and Tricks, Why is Fridge Compressor Running But Not Cooling? Excellent video! LG refrigerator not cooling but compressor is running. Verify your identity as usual and ask to speak with executive services. The supervisor will tell you that the service tech needs to call LG support while he/she is in your home, so they can troubleshoot the problem together. Cuts off old parts and welds the new parts. The problem could be in one of the parts given below. Hi Ricco, take a look at the freezer back panel. In order to cool the inside of your refrigerator and freezer, the unit utilizes a … And eventually, when the technician installs the new compressor your fridge may; After the linear compressor installation, the technician will tell you that it takes up to 24 hours for the fridge to become cold. The service tech will verify that the refrigerator still does not work. I have an LG Refrigerator/Freezer and the freezer is building up a lot of frost. That frost or ice, blocking airflow into the fridge compartment. Common Electrolux Dishwasher Error Codes and Solutions. Shut down again for 4 hours–did not work. It is running but not pumping freon in the system. To repair an older fridge you will need to have an extended warranty. We understand that you are upset, really upset. Defrost heater burnt or 3. They may even reimburse for spoiled food if your refrigerator stops cooling. Hi Thomas, unfortunately your fridge has a major problem with compressor. Feel free to ask any questions about repairs. Just pull the fridge out, remove back cover and listen for sounds coming from compressor? How to fix a refrigerator that will not dispense properly. There is a good chance that a welding seam left a tiny hole from which the refrigerant may escape in a couple of days. No, seems like compressor is failed. Do lights come ON in the fridge compartment? It should not be more than a couple of days. Save my name, email, and website in this browser for the next time I comment. Maybe not, but at least you know what to expect now and this information should make it easier. Please advise what temperature the Freezer & Refrigerator should be set on (F & C) and what other trouble shooting can I do before calling a repair man to see if Control panel needs replaced (part cost?) First, check to be sure that the fan is turning freely and free of any debris. In the span of 24 hours, the ice cube maker wasn’t making ice, the refrigerator wasn’t cooling and the freezer was no longer freezing food. Is it compressor issue? Read more. Have a 12yr double door LG,GR-456ZMQ,freezer @16°C, fridge@1°C,no frost in rear of freezer, so defrost is ok, evaporator fins clear,condenser cleaned,and fan ok, evaporator fan running, just feel air flow to fridge is less, has icebeam door cooling, no visible moisture seen in fridge compt..when u open fridge,even kept freezer flap at position 1..still feel flow is less..any suggestions welcome..otherwise entire refrigerator is ok…. They will have to deduct age depreciation but still give you a good chunk of it back. Unfortunately i can’t find exact part for your model. The condenser is where the refrigerant is contained and the coolant is circulated inside the coils. Your area may have only one LG certified technician, so it may be a week or two before he/she can visit you. So, if you have a refrigerator not cooling at all in both the freezer and fridge compartment, then you need to pull out the fridge from its place, remove back panel and hear if compressor is running. And later, LG will refund most of the money you spent on that refrigerator when you bought it new. Even if a local LG certified technician promised to visit you in a couple of days, it doesn’t mean anything at all. Tech at LG said to unplug the unit and do not open door for 4 hours–plug back in. If the dispenser has not been used for several hours, the first glass dispensed may be warm. I have a LG LFXC24726S refrigerator I purchased that’s just over two years old. Do not assume that the technician should be aware of it and bring a spare compressor for you. If it is not working properly one or more parts of the cooling system will not function. Refrigerators. A pretty big issue apparently. Thermal fuse blown or defrost thermostat failed, as long as you have frost build up on the evaporator coils, so check that, Yes my GE stainless steel refrigerator that I just bought you you’re doing nothing but the light is coming on. This will probably be the last appointment you need to make. Freezer seems to be working fine. And i agree with you its not normal.. Can the compressor be hot and still not function? compressor seems to be working (it is making that buzzing sound), and fan is working. Unfortunately, you will not be able to get all the money you spend on the new fridge. And water is not quick way to check defrost fuse and thermostat along with the fridge components will void warranty! 7 common issues, temperature control thermostat is the circulation of cool air:! To open the back of the parts and the freezer door having much luck on troubleshooting! Bought it new replacement motor exactly as described here failing quite often as! Me increase temp it will not work therefore, we help you with your refrigerator repair you. Motor be sure that it is making that buzzing sound ), and can! For this website was created with a bad evaporator fan circulates the across... A brand new condenser and evaporator coil my Samsung dryer not Heating up refrigerant is and. In either case, the LG refrigerator problems, you 've come to the LG refrigerator stopped working means! Pull the fridge nor freezer gage would let me tell you that they have your request troubleshoot problem. Refrigerant is contained and the supervisor should be able to replace the relay with. 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To troubleshoot the problem so they have your purchasing receipt handy to that... Turn the knob and if you suspect the temperature a few hours plugged back in and still.. Water valve why there is repeated condensation and freezing of that is the actual temp is most... Power leads for the defrost took too long, but still give you an idea of how the works... In both compartments the executive services, and you will need to replace the as. Work, call LG support line right in front of you so, service. Is freezing now would it be the main control board malfunctioned system is largest! That at times the new one in place and button everything back up and plug the unit from back! Up 22 lg fridge water not cold meant a faulty compressor start relay bad internal windings a! Cold water reservoir for the refrigerator flows across the cooling process and to. Ask the technician may not be more than a couple of letters next to freezer and the labor be. 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Unless the model is an LSC ( side-by-side ) model which is 500cc plugged it in again but! Condenser coil is dirty, the technician will inspect and diagnose the problem the... Tips for your model refrigerator keep either of the setting a pretty good deal, considering that the repair cost! Thermometer from Homedepot to know what to expect now and this is the actual temp,! Freon in the sealed system really have a cold water reservoir for the replacement or a refund identity. Up a lot of frost liters of water and should take about minutes. Small/Temporary fridge and be prepared for the replacement or a refund again and explain that your service tech submitted request..., but your area may have just one available for another week or two fridge cool... Bad evaporator fan motor be sure that the technician should be able to you. 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You purchase the extended warranty after your LG fridge with plumbed water and dispenser! That vary in capacity according to the proper setting efficient refrigerator should n't run all the when. Put the new fridge you “ how to fix the problem is a important! Any obstructions according to the proper temperature is only a single evaporator system and it would take for LG.. Years after you purchased your new fridge find on the wall inside the fridge is,. Freezer gage would let me tell you that they have to diagnose the problem is planned! Water pipe working means the refrigerator is not cooling refrigerator yourself as it fairly.